Privacy policy

Last updated: July 1, 2026

At ARVÈNE, we are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.

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1. Information We Collect

When you visit our website or interact with us, we may collect the following information:

• Personal Information: Your name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase.

• Non-Personal Information: Data related to your browsing behavior, IP address, and device type — used to help us improve your shopping experience.

• Cookies: Small pieces of data stored on your device to enhance website functionality and personalize your experience.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Provide efficient and personalized customer support.

• Send order confirmations, shipping updates, and marketing communications (only with your consent).

• Improve our website, products, and overall customer experience.

• Comply with legal requirements and regulations.

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3. How We Protect Your Information

We take your privacy seriously and use a range of technical and organizational security measures to protect your personal data.

All sensitive information, including payment details, is encrypted and processed securely through trusted third-party providers.

Your payment data is never stored on our servers.

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4. Sharing Your Information

We do not sell or rent your personal information to any third parties.

However, we may share certain information with:

• Trusted Service Providers: Partners who help us process payments, fulfill orders, or handle shipping and logistics.

• Legal Authorities: When required by law or necessary to protect our rights or comply with legal obligations.

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5. Your Rights

You have the right to:

• Access, update, or request deletion of your personal information.

• Opt out of marketing communications at any time.

• Request a copy of the personal data we hold about you.

To exercise any of these rights, please contact us at support@arvenejewelry.com.

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6. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience.

You can disable cookies at any time through your browser settings; however, this may affect certain features of our site.

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7. Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices or regulatory changes.

All updates will be posted on this page, and we encourage you to review it regularly.

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8. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to us at:

support@arvenejewelry.com