Many of our rings and bracelets are adjustable for a perfect fit, while others are available in specific sizes.

Each product page includes a size guide to help you find your ideal fit.

All ARVÈNE pieces are crafted from high-quality 304 stainless steel, finished with 18K gold using advanced PVD plating. This process ensures your jewelry is waterproof, tarnish-free, and hypoallergenic, perfect for everyday wear.

No, our jewelry is designed to last. The 18K PVD coating is up to 10× stronger than traditional gold plating, meaning it won’t fade, rust, or lose its shine — even in water, sweat, or heat.

Absolutely. All our jewelry is nickel-free, lead-free, cadmium free and hypoallergenic, making it suitable for sensitive skin.

Our jewelry is made from recyclable stainless steel — a material known for its longevity and minimal environmental impact.

We focus on quality over quantity, creating lasting pieces that reduce waste and overconsumption.

Every ARVÈNE piece is covered by a two-year warranty from the date of purchase.

This warranty covers manufacturing defects such as plating defects or structural faults under normal use.

It does not cover normal wear and tear, accidental damage, misuse, neglect, or repair attempts by third parties.

Items purchased through unauthorized resellers or auction websites are not covered.

If you believe your item has a manufacturing defect, please contact us at support@arvenejewelry.com with your order number and clear photos of the issue.

If eligible, we’ll offer a replacement or repair free of charge.

You can reach our support team anytime at support@arvenejewelry.com.

We’re happy to assist with any questions regarding orders, shipping, or product details.

Enter your discount code or voucher during checkout in the field labeled “Discount Code” before completing your order.

Only one code can be used per order.

While all ARVÈNE pieces are designed to be water-resistant, we recommend avoiding prolonged exposure such as swimming or surfing to keep them looking their best.

To protect the finish, avoid direct contact with lotions, perfumes, hairsprays, or other beauty products.

Our materials require very little maintenance — simply polish your jewelry occasionally with a soft, dry cloth to maintain its brilliant shine.

Every order includes an ARVÈNE polishing cloth, made for effortless care and long-lasting glow.

We offer free worldwide shipping on all orders above €90 / £75.

For orders below, a small €6.95 / £5.95 shipping fee applies.

All orders are shipped within 24–48 hours from Amsterdam, The Netherlands.

Delivery times:

• Netherlands: 1–2 business days

• Belgium & Germany: 2–4 business days

• France, Italy, Spain, UK: 3–6 business days

• Rest of Europe: 4–8 business days

• Outside Europe: 6–12 business days

Please check your spam or promotions folder, sometimes confirmation emails land there.

If you still can’t find it, contact us at support@arvenejewelry.com and we’ll resend it.

Yes, once your order has shipped, you’ll receive a confirmation email containing your PostNL tracking link.

If your estimated delivery time has passed, please contact our support team.We’ll track your shipment and make sure it reaches you safely.

Yes, as ARVÈNE continues to grow, we aim to expand our shipping network to reach even more countries worldwide.

You can request a return within 14 days of receiving your order.

All returned items must be unused, unworn, and in their original packaging.

For hygiene reasons, earrings and pierced jewelry cannot be returned unless defective.

Returns must be initiated within 14 days of delivery.

Return shipping costs are the responsibility of the customer, unless your item arrived damaged or incorrect.

Please note that original shipping fees are non-refundable.

At ARVÈNE, we handle every piece with care, from quality checks to premium packaging. When a return comes back to us, we have to inspect, repolish, repackage, and process the item by hand.
The 15% restocking fee helps cover these costs and ensures we can keep our prices fair, our packaging premium, and our standards high.

This fee applies to all eligible returns that are not due to damage or a mistake on our end. If your item arrived defective or incorrect, we will of course cover all return costs.

We currently don’t offer direct exchanges.

If you’d like a different item, simply return your order for a refund and place a new one.

We’re very sorry about that.

Please contact us within 48 hours of delivery at support@arvenejewelry.com with photos of the damaged item, and our team will arrange a replacement or refund.

Refunds are processed within 5–10 business days after we receive and inspect your return.